Support and Resource Center
We are committed to providing you with the support information you need to help you better understand animal health knowledge and use Tashikin products.
Clinical Practice Support Resources
Explore professional guidelines to enhance clinic services and preventive care
Beyond Basic Checkups: Providing Valuable Health Screening Services for Dogs and Cats to Improve Preventive Care
Beyond Basic Checkups! Understand the value of regular health screenings for dogs and cats (annual checkups, senior packages). Tashikin diagnostic products support comprehensive pet blood tests and veterinary diagnostic packages.
Learn MoreThe Power of PCR Technology in Veterinary Infectious Disease Diagnosis: Precise, Fast, Reliable
Learn how PCR technology is revolutionizing animal infectious disease diagnosis! Explore the high sensitivity and specificity advantages of veterinary PCR testing, especially in complex cases. Tashikin molecular diagnostic resources.
Learn MoreArticles Section
Explore our curated feature articles and in-depth analysis.
Frequently Asked Questions (FAQ)
How should I store Tashikin rapid test kits?
Most Tashikin rapid test kits can be stored at room temperature (typically 2-30°C). Be sure to refer to the specific product's Instructions for Use (IFU) for accurate storage conditions and shelf life information. Avoid freezing and direct sunlight.
What if the control line (C line) does not appear in the test result?
If the control line (C line) does not appear, the test is invalid. Possible reasons include improper operation, expired or damaged kit. Please check that the operating steps are correct and retest with a new test card. If the problem persists, please contact our technical support department.
The test line (T line) is very light, is it a positive result?
Yes, even if the color of the test line (T line) is very light, it should be interpreted as a positive result as long as it is clearly visible within the specified reading time. The depth of the color may be related to the concentration of antigen/antibody in the sample, but does not affect the interpretation of the qualitative result.
Can I mix buffers from different batches of kits?
No. To ensure the accuracy of the test results, be sure to use the sample buffer provided with the same kit. The components of buffers from different batches may have slight differences, and mixing them may lead to inaccurate results or test failure.
Need more help?
If you can't find the answer in our resource center, or need professional technical guidance, please feel free to contact our technical support team.
- Technical support email:service@tashikin.com
- Technical support hotline:+86-0571-87763175