Tashikin Privacy Policy

Who We Are

Tashikin (“Tashikin” or “we”) respects your privacy and is committed to protecting it. This Privacy Policy describes the information we may collect about you, how we use and share that information, how we protect that information, and the choices you have regarding the use of that information. At Tashikin, we want you to feel as comfortable as possible when visiting our website and using our services.

This Privacy Policy describes our information collection practices when you:

• Access this website (www.tashikin.com) or other websites owned, maintained, or controlled by Tashikin;
• View or click on any of our online content, or interact with chatbots on our website;
• Receive or reply to our emails or other electronic communications;
• Interact with us on our social media pages, channels, or websites;
• Create an account or otherwise register for or purchase services;
• Complete a survey, questionnaire, or quiz, or participate in a promotion, giveaway, or sweepstakes, or apply for a scholarship;
• Purchase products from us or are a party to a transaction with us;
• Use software applications we provide on your computer or mobile device;
• Interact with us offline, such as during an in-person visit or by attending an event or conference in person or virtually.

We collectively refer to the foregoing as the “Services.”

The Services are controlled and operated by us from the United States and are not intended to subject us to the laws and jurisdiction of any state, country, or territory outside of the United States.

This Privacy Policy does not cover the privacy practices of third parties that we do not own or control. We may provide links to third-party content or third-party websites or applications, but the inclusion of a link in the Services does not imply endorsement by us or our affiliates of the linked website or service. When you interact with third parties, you should also read such third parties’ privacy policies and terms of service to ensure you understand how they collect and share information about you.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations (such as Facebook, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer), including any personal information you disclose to other organizations through our mobile application or in connection with our mobile application or our social media pages.

What Information We Collect

The types of personal information we collect vary depending on the services provided. Personal information is information that identifies you personally or is related to an identifiable individual. During the Services, we may collect personal information, including name, home and mobile phone numbers, postal address, email address, payment card and third-party payment service information, and photos and videos.

Unless specifically requested, we ask that you not send or disclose to us any sensitive personal information (e.g., information relating to race or ethnic origin, political opinions, religious or other beliefs, health, biometric or genetic characteristics, criminal background).

How We Collect Information

We collect personal information directly from you through the services we provide. For example, when you register on our website, you may provide your contact information to receive information about our products or to purchase our products.

In addition, we may collect information about you indirectly through your use of the services. For example, we may track information that your browser automatically provides to us, including but not limited to your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, the website you came from (referred to as the referring URL), the type of browser you are using, your location, mobile carrier, connection type, time and date of access, and other information collected/used through cookies. For more information, please see the section below on the use of cookies and other similar technologies.

We may also use information obtained from other sources, such as public databases and social media platforms, as well as information provided to us by third parties, to use or supplement the personal information we have about you. For example, we may collect information from other sources to verify the licensing status and identity of veterinarians or other animal health professionals who register on our website.

If you submit any personal information of another person to us, such as personal information in connection with our Tell-A-Friend referral feature, you represent that you have the authority to do so and permit us to use such information in accordance with this Privacy Policy.

How We Use Information

We may use the collected personal information for legitimate business purposes, including:

• Developing, operating, promoting, improving, and marketing our products and services or other animal health-related products or services;
• Connecting you with third parties;
• Processing purchases and other transactions;
• Providing, improving, developing, and operating our services, including our website and chatbot;
• Responding to your requests, inquiries, or complaints;
• Communicating with you;
• Preventing, detecting, and investigating crime, including fraud;
• Complying with legal and regulatory requirements, legal process, contractual obligations, and our policies;
• Conducting investigations, research, and data analysis;
• Providing you with tailored content, marketing, and promotional information;
• Enabling you to manage your preferences, including but not limited to the ability to opt out;
• Establishing and defending legal rights, protecting our operations, and pursuing available remedies;
• In connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;
• Verifying your identity.

We may also use personal information for any other purpose disclosed to you at the time we collect your information.

We may also aggregate or de-identify the personal information you provide and use it for any purpose, including product and service development and improvement activities and market analysis. Aggregated or de-identified information no longer identifies you or any other individual.

How We Share Information

We may share the personal information we collect with the following parties:

• Our affiliates, for the purposes described in this Privacy Policy;
• Third-party service providers/vendors to facilitate the services they provide to us, such as marketing, advertising, market research, website hosting, data analytics, payment processing, information technology and related infrastructure providing, chatbot functionality (including through storing chat logs and providing tools that enable us to analyze your interactions on our website), customer service, email sending, auditing, and other services;
• Third parties or affiliates in connection with a transaction involving the Company, such as a sale, merger, or consolidation of the Tashikin business;
• Third parties for other legal reasons, such as enforcing our terms and conditions or protecting the rights, privacy, safety, or property of us and/or our affiliates, you, or others;
• Government or other public agencies (including regulatory and law enforcement agencies) as permitted or required by law, regulation, or court order; and
• Your veterinarian or other animal health professional.

We will limit the sharing of your personal information where appropriate and legally required.

We may also disclose to third parties aggregated or de-identified information that cannot identify an individual for any purpose.

Use of Cookies and Other Similar Technologies

How We Protect Your Information

We seek to use reasonable administrative, technical, and physical safeguards, and other security measures to protect personal information within our organization from growing threats. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Therefore, we encourage you to take every precaution in protecting your information when using the Internet and any other links. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information provided below.

Your Privacy Choices

You may opt to receive periodic informational/promotional/marketing emails from Tashikin and third parties that work with Tashikin. To unsubscribe or opt out of receiving any informational/promotional materials, please follow the instructions in the email (e.g., click the unsubscribe link), or the instructions included in each schedule we send you. Please note that if you opt out of receiving our promotional emails, we may still send you important administrative messages, which you cannot opt out of.

If you would like to request the deletion of your personal information, please submit your request here. If you are a California or Texas resident, please see our California and Texas Privacy Disclosures for more information on how to exercise your privacy choices. To protect your security, we may need to verify your identity before implementing your request. We will respond to your request in accordance with applicable law. For contact information, please visit our websitewww.tashikin.comor email[email protected].